From 3ee930d01acf9870712e6dfdd200d2088e60779a Mon Sep 17 00:00:00 2001 From: dq Date: Thu, 22 Oct 2026 13:08:54 +0100 Subject: [PATCH 1/2] Suggest using a note in ticket reply comment errors --- descriptions/0/api.intercom.io.yaml | 6 ++++-- descriptions/2.10/api.intercom.io.yaml | 6 ++++-- descriptions/2.11/api.intercom.io.yaml | 6 ++++-- descriptions/2.12/api.intercom.io.yaml | 6 ++++-- descriptions/2.13/api.intercom.io.yaml | 6 ++++-- descriptions/2.14/api.intercom.io.yaml | 6 ++++-- descriptions/2.15/api.intercom.io.yaml | 6 ++++-- descriptions/2.16/api.intercom.io.yaml | 6 ++++-- descriptions/2.17/api.intercom.io.yaml | 6 ++++-- 9 files changed, 36 insertions(+), 18 deletions(-) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 8cbaf244..65c95a43 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -26320,14 +26320,16 @@ paths: errors: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not - shared with user + shared with user. Use message_type 'note' instead, or share the + ticket type with the customer Admin comment on a tracker ticket: value: type: error.list request_id: c4e2a980-31bf-4d76-8a05-2e9cb17f4d6a errors: - code: parameter_mismatch - message: Comments are not allowed on Tracker tickets + message: Comments are not allowed on Tracker tickets. Use message_type 'note' + instead schema: "$ref": "#/components/schemas/error" '200': diff --git a/descriptions/2.10/api.intercom.io.yaml b/descriptions/2.10/api.intercom.io.yaml index a318afa6..777eb641 100644 --- a/descriptions/2.10/api.intercom.io.yaml +++ b/descriptions/2.10/api.intercom.io.yaml @@ -9462,14 +9462,16 @@ paths: errors: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not - shared with user + shared with user. Use message_type 'note' instead, or share the + ticket type with the customer Admin comment on a tracker ticket: value: type: error.list request_id: c4e2a980-31bf-4d76-8a05-2e9cb17f4d6a errors: - code: parameter_mismatch - message: Comments are not allowed on Tracker tickets + message: Comments are not allowed on Tracker tickets. Use message_type 'note' + instead schema: "$ref": "#/components/schemas/error" '200': diff --git a/descriptions/2.11/api.intercom.io.yaml b/descriptions/2.11/api.intercom.io.yaml index d17bf186..b235ef10 100644 --- a/descriptions/2.11/api.intercom.io.yaml +++ b/descriptions/2.11/api.intercom.io.yaml @@ -9550,14 +9550,16 @@ paths: errors: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not - shared with user + shared with user. Use message_type 'note' instead, or share the + ticket type with the customer Admin comment on a tracker ticket: value: type: error.list request_id: c4e2a980-31bf-4d76-8a05-2e9cb17f4d6a errors: - code: parameter_mismatch - message: Comments are not allowed on Tracker tickets + message: Comments are not allowed on Tracker tickets. Use message_type 'note' + instead schema: "$ref": "#/components/schemas/error" '200': diff --git a/descriptions/2.12/api.intercom.io.yaml b/descriptions/2.12/api.intercom.io.yaml index 1d41ce3f..e4787ecc 100644 --- a/descriptions/2.12/api.intercom.io.yaml +++ b/descriptions/2.12/api.intercom.io.yaml @@ -10263,14 +10263,16 @@ paths: errors: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not - shared with user + shared with user. Use message_type 'note' instead, or share the + ticket type with the customer Admin comment on a tracker ticket: value: type: error.list request_id: c4e2a980-31bf-4d76-8a05-2e9cb17f4d6a errors: - code: parameter_mismatch - message: Comments are not allowed on Tracker tickets + message: Comments are not allowed on Tracker tickets. Use message_type 'note' + instead schema: "$ref": "#/components/schemas/error" '200': diff --git a/descriptions/2.13/api.intercom.io.yaml b/descriptions/2.13/api.intercom.io.yaml index f6d899ac..63d4c8c9 100644 --- a/descriptions/2.13/api.intercom.io.yaml +++ b/descriptions/2.13/api.intercom.io.yaml @@ -11522,14 +11522,16 @@ paths: errors: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not - shared with user + shared with user. Use message_type 'note' instead, or share the + ticket type with the customer Admin comment on a tracker ticket: value: type: error.list request_id: c4e2a980-31bf-4d76-8a05-2e9cb17f4d6a errors: - code: parameter_mismatch - message: Comments are not allowed on Tracker tickets + message: Comments are not allowed on Tracker tickets. Use message_type 'note' + instead schema: "$ref": "#/components/schemas/error" '200': diff --git a/descriptions/2.14/api.intercom.io.yaml b/descriptions/2.14/api.intercom.io.yaml index a80a08bf..7af4bbbe 100644 --- a/descriptions/2.14/api.intercom.io.yaml +++ b/descriptions/2.14/api.intercom.io.yaml @@ -13574,14 +13574,16 @@ paths: errors: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not - shared with user + shared with user. Use message_type 'note' instead, or share the + ticket type with the customer Admin comment on a tracker ticket: value: type: error.list request_id: c4e2a980-31bf-4d76-8a05-2e9cb17f4d6a errors: - code: parameter_mismatch - message: Comments are not allowed on Tracker tickets + message: Comments are not allowed on Tracker tickets. Use message_type 'note' + instead schema: "$ref": "#/components/schemas/error" '200': diff --git a/descriptions/2.15/api.intercom.io.yaml b/descriptions/2.15/api.intercom.io.yaml index d5b6112f..92203d70 100644 --- a/descriptions/2.15/api.intercom.io.yaml +++ b/descriptions/2.15/api.intercom.io.yaml @@ -12888,14 +12888,16 @@ paths: errors: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not - shared with user + shared with user. Use message_type 'note' instead, or share the + ticket type with the customer Admin comment on a tracker ticket: value: type: error.list request_id: c4e2a980-31bf-4d76-8a05-2e9cb17f4d6a errors: - code: parameter_mismatch - message: Comments are not allowed on Tracker tickets + message: Comments are not allowed on Tracker tickets. Use message_type 'note' + instead schema: "$ref": "#/components/schemas/error" '200': diff --git a/descriptions/2.16/api.intercom.io.yaml b/descriptions/2.16/api.intercom.io.yaml index 1e86c398..c030eb8c 100644 --- a/descriptions/2.16/api.intercom.io.yaml +++ b/descriptions/2.16/api.intercom.io.yaml @@ -20230,14 +20230,16 @@ paths: errors: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not - shared with user + shared with user. Use message_type 'note' instead, or share the + ticket type with the customer Admin comment on a tracker ticket: value: type: error.list request_id: c4e2a980-31bf-4d76-8a05-2e9cb17f4d6a errors: - code: parameter_mismatch - message: Comments are not allowed on Tracker tickets + message: Comments are not allowed on Tracker tickets. Use message_type 'note' + instead schema: "$ref": "#/components/schemas/error" '200': diff --git a/descriptions/2.17/api.intercom.io.yaml b/descriptions/2.17/api.intercom.io.yaml index 548367ac..d05483c5 100644 --- a/descriptions/2.17/api.intercom.io.yaml +++ b/descriptions/2.17/api.intercom.io.yaml @@ -23455,14 +23455,16 @@ paths: errors: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not - shared with user + shared with user. Use message_type 'note' instead, or share the + ticket type with the customer Admin comment on a tracker ticket: value: type: error.list request_id: c4e2a980-31bf-4d76-8a05-2e9cb17f4d6a errors: - code: parameter_mismatch - message: Comments are not allowed on Tracker tickets + message: Comments are not allowed on Tracker tickets. Use message_type 'note' + instead schema: "$ref": "#/components/schemas/error" '200': From e8078d859b52de7579dc31c144466458b9dab24f Mon Sep 17 00:00:00 2001 From: dq Date: Thu, 22 Oct 2026 13:13:56 +0100 Subject: [PATCH 2/2] Say share the ticket, not the ticket type --- descriptions/0/api.intercom.io.yaml | 2 +- descriptions/2.10/api.intercom.io.yaml | 2 +- descriptions/2.11/api.intercom.io.yaml | 2 +- descriptions/2.12/api.intercom.io.yaml | 2 +- descriptions/2.13/api.intercom.io.yaml | 2 +- descriptions/2.14/api.intercom.io.yaml | 2 +- descriptions/2.15/api.intercom.io.yaml | 2 +- descriptions/2.16/api.intercom.io.yaml | 2 +- descriptions/2.17/api.intercom.io.yaml | 2 +- 9 files changed, 9 insertions(+), 9 deletions(-) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 65c95a43..45e0f303 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -26321,7 +26321,7 @@ paths: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not shared with user. Use message_type 'note' instead, or share the - ticket type with the customer + ticket with the customer Admin comment on a tracker ticket: value: type: error.list diff --git a/descriptions/2.10/api.intercom.io.yaml b/descriptions/2.10/api.intercom.io.yaml index 777eb641..cd9640a8 100644 --- a/descriptions/2.10/api.intercom.io.yaml +++ b/descriptions/2.10/api.intercom.io.yaml @@ -9463,7 +9463,7 @@ paths: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not shared with user. Use message_type 'note' instead, or share the - ticket type with the customer + ticket with the customer Admin comment on a tracker ticket: value: type: error.list diff --git a/descriptions/2.11/api.intercom.io.yaml b/descriptions/2.11/api.intercom.io.yaml index b235ef10..1b77a6f5 100644 --- a/descriptions/2.11/api.intercom.io.yaml +++ b/descriptions/2.11/api.intercom.io.yaml @@ -9551,7 +9551,7 @@ paths: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not shared with user. Use message_type 'note' instead, or share the - ticket type with the customer + ticket with the customer Admin comment on a tracker ticket: value: type: error.list diff --git a/descriptions/2.12/api.intercom.io.yaml b/descriptions/2.12/api.intercom.io.yaml index e4787ecc..0437135d 100644 --- a/descriptions/2.12/api.intercom.io.yaml +++ b/descriptions/2.12/api.intercom.io.yaml @@ -10264,7 +10264,7 @@ paths: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not shared with user. Use message_type 'note' instead, or share the - ticket type with the customer + ticket with the customer Admin comment on a tracker ticket: value: type: error.list diff --git a/descriptions/2.13/api.intercom.io.yaml b/descriptions/2.13/api.intercom.io.yaml index 63d4c8c9..2a329eac 100644 --- a/descriptions/2.13/api.intercom.io.yaml +++ b/descriptions/2.13/api.intercom.io.yaml @@ -11523,7 +11523,7 @@ paths: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not shared with user. Use message_type 'note' instead, or share the - ticket type with the customer + ticket with the customer Admin comment on a tracker ticket: value: type: error.list diff --git a/descriptions/2.14/api.intercom.io.yaml b/descriptions/2.14/api.intercom.io.yaml index 7af4bbbe..1b66ca80 100644 --- a/descriptions/2.14/api.intercom.io.yaml +++ b/descriptions/2.14/api.intercom.io.yaml @@ -13575,7 +13575,7 @@ paths: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not shared with user. Use message_type 'note' instead, or share the - ticket type with the customer + ticket with the customer Admin comment on a tracker ticket: value: type: error.list diff --git a/descriptions/2.15/api.intercom.io.yaml b/descriptions/2.15/api.intercom.io.yaml index 92203d70..7e662a04 100644 --- a/descriptions/2.15/api.intercom.io.yaml +++ b/descriptions/2.15/api.intercom.io.yaml @@ -12889,7 +12889,7 @@ paths: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not shared with user. Use message_type 'note' instead, or share the - ticket type with the customer + ticket with the customer Admin comment on a tracker ticket: value: type: error.list diff --git a/descriptions/2.16/api.intercom.io.yaml b/descriptions/2.16/api.intercom.io.yaml index c030eb8c..15ee25a2 100644 --- a/descriptions/2.16/api.intercom.io.yaml +++ b/descriptions/2.16/api.intercom.io.yaml @@ -20231,7 +20231,7 @@ paths: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not shared with user. Use message_type 'note' instead, or share the - ticket type with the customer + ticket with the customer Admin comment on a tracker ticket: value: type: error.list diff --git a/descriptions/2.17/api.intercom.io.yaml b/descriptions/2.17/api.intercom.io.yaml index d05483c5..1380584f 100644 --- a/descriptions/2.17/api.intercom.io.yaml +++ b/descriptions/2.17/api.intercom.io.yaml @@ -23456,7 +23456,7 @@ paths: - code: parameter_mismatch message: Comments are not allowed on Backoffice tickets not shared with user. Use message_type 'note' instead, or share the - ticket type with the customer + ticket with the customer Admin comment on a tracker ticket: value: type: error.list